Rivoflow — increase reviews and customer return rates via QR

Rivoflow is a proprietary product by Yednist.Digital — a modern tool for businesses that value honest feedback and want to improve customer experience.
The service allows you to collect feedback through QR codes, handle negative reviews privately, and redirect satisfied customers to Google Reviews — boosting your public rating.

👉 Visit Rivoflow: https://rivoflow.yednist.digital

❗️ The problem

Most businesses face the same challenges:

• satisfied customers rarely leave reviews;
• negative experiences reach Google more often than managers;
• paper forms and social media questionnaires are inconvenient and give no full picture;
• there is no single system where all feedback is collected together.

As a result:

• the business rating does not reflect real service quality;
• it’s difficult to react to issues quickly;
• businesses cannot identify improvement points.

⭐️ What Rivoflow solves

We built a service covering the entire feedback journey:

1. The customer scans a QR code.
2. Rates the service and optionally adds a comment.
3. If everything is good — Rivoflow suggests leaving a public Google review.
4. If there is an issue — the comment goes only to the business owner, not publicly.

Satisfied customers improve your Google rating; unsatisfied ones help you find weak points.
Fair, simple, and convenient.

🎁 Bonuses and discounts to bring customers back

Rivoflow includes a unique feature — bonus code & discount generation that customers receive after submitting the form.

How it works:

1. The customer leaves feedback.
2. The system generates a unique bonus or discount.
3. The customer can redeem it during their next visit.

Why this matters for business:

• it gives customers a reason to return;
• bonuses are issued only to real customers who completed the form;
• businesses track which touchpoints drive more repeat visits;
• creates loyalty and a positive customer experience.

Examples of bonuses:

• -10% for the next order;
• free coffee / dessert / bonus service;
• promo code for an online purchase.

Rivoflow becomes not just a feedback tool but also a retention and repeat-sales engine.

👀 What Rivoflow looks like for customers

The feedback page is intentionally simple and intuitive.
Brand logo, themed background, clear headline, and a quick rating request.

• optimized for smartphones;
• minimalist design;
• fast interaction — rating takes 5–10 seconds.

🧑‍💼 What Rivoflow looks like for business owners

Inside the dashboard, an entrepreneur can:

• create a venue/business profile;
• add touchpoints (locations, tables, departments, cash desks, delivery);
• generate QR codes and short links;
• view all feedback in one panel;
• identify where issues arise;
• customize the page appearance to match the brand.

💡 Our solutions

For visitors

• ultra-simple form;
• branded pages;
• clean interface without distractions;
• smooth animations optimized for mobile.

For businesses

• centralized feedback hub;
• flexible visual customization;
• unlimited touchpoints;
• one-click QR and short link generation;
• separate flows for positive and negative ratings;
• bonuses & motivational codes for repeat visits.

⚙️ Functionality

• mobile-optimized feedback page;
• 5-star rating system;
• separate flow for negative ratings;
• redirecting satisfied customers to Google;
• bonus codes for repeat visits;
• admin dashboard;
• QR generation;
• editing texts, logos, and color themes;
• Google reCAPTCHA protection.

🤖 Integrations & automation

• Google OAuth 2.0 — sign-in with Google;
• Google reCAPTCHA — spam protection;
• ability to integrate CRM or email systems in the future.

🛠 Technologies

Public pages & dashboard

• Next.js 16
• React + TypeScript
• Tailwind CSS
• Framer Motion
• Heroicons

Backend

• FastAPI
• PostgreSQL
• SQLAlchemy + Alembic
• JWT authentication

Infrastructure

• Cloudflare R2
• Docker

⏱ Development timeline

The first version of Rivoflow was built in a few weeks, and we continue to actively develop it: analytics, extended flows, and new integrations.

🎯 Result

• businesses receive more honest feedback;
• negative reviews are handled privately;
• Google rating grows thanks to real customers;
• clear analytics appear across all locations;
• bonuses motivate customers to return;
• the agency obtained a scalable SaaS product that grows with its clients.

📩 Need a similar system?

Message us — we will adapt Rivoflow for your business or build a custom product from scratch.
Telegram: @electroassets